isabellekaran

HOW I HANDLE PERSONAL INFORMATION

This policy explains what personal information I collect and how I handle it with care

THIS POLICY EXPLAIN WHAT PERSONAL INFORMATION I COLLECT AND HOW I HANDEL IT
 
1. WHO IS RESPONSIBLE

Isabelle Karan Modi, founder of IsabelleKaran.com

Address:
502 Green Blaze, Juhu Versova Link Road, Mumbai – 400053, India

Email: hello@isabellekaran.com

Website: www.isabellekaran.com

 
2. INFORMATION I COLLECT

When you contact me or book an offering, I process your contact details, booking information, correspondence and payment records.

Our work together may also involve intake forms, brief session notes and information about your physical or emotional wellbeing. I collect only information relevant to our work and obtain separate explicit consent where required.

When you visit the website, technical information such as your IP address, browser type and access time is processed.

 

3. WHY I USE YOUR INFORMATION

I use your information to:

  • Respond to enquiries and arrange appointments.

  • Provide my services and offer agreed support.

  • Manage invoices and payment records.

  • Maintain website security.

  • Meet applicable legal obligations.

Where a legal basis is required, processing relies on your consent, our agreement, steps taken at your request before entering into an agreement, or another permitted legal basis.

 

4. SERVICE PROVIDERS AND INTERNATIONAL PROCESSING

My practice is based in India. Your information may therefore be processed in India even if you live in Switzerland.

I use the following service providers:

Website hosting, bookings, forms, payments, email, data storage and video calls:

  • Website platform: WordPress – website content and functionality.

  • Website hosting: Hostinger International Ltd. – website hosting and related server infrastructure. The precise hosting country depends on the hosting account’s configured server location.

  • Booking forms and appointment scheduling: Elementor Ltd. – Elementor forms and website-based booking functionality.

  • Email: business email hosting for hello@isabellekaran.com

  • Video calls: Zoom Communications, Inc. and its relevant affiliates — online video consultations.

No separate payment gateway, email marketing platform, CRM, cloud storage provider, analytics service or advertising tracking platform has been identified for this website.

If you use WhatsApp or other communication services, the provider’s own privacy terms also apply. Please avoid sending sensitive information through ordinary messages where possible.

Where required, international data transfers are covered by appropriate safeguards under applicable data protection law, including Standard Contractual Clauses where applicable.

I do not sell your personal information.

 

5. COOKIES

The website uses [describe cookies and any analytics tools, their purposes and retention periods].

Where consent is required, you can make and change your choices through [cookie settings].

 

6. RETENTION AND SECURITY

I keep your information only for as long as needed for our work together or to meet legal obligations.

  • Enquiries: 3 weeks

  • Intake forms, session notes and correspondence: As longe as we are working together

  • Agreements and payment records: They stay in the book of accounts

I protect your information through appropriate technical and organisational measures. However, complete security of electronic transmission and storage cannot be guaranteed.

Sessions are recorded only with your prior explicit consent.

 

7. YOUR RIGHTS

Depending on applicable law, you may request access to, correction or deletion of your information and exercise other privacy rights. You may withdraw consent for future processing. Legal retention obligations still apply.

For questions or requests, please contact hello@isabellekaran.com.

You may also contact the relevant data-protection authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).

 

8. CHANGES TO THIS POLICY

The current version of this policy is available on this website. Where legally required, I will notify you separately of significant changes.

Last updated: 19 October 2026

Thank you for your understanding